Increasing Competencies of Workforce Through Design Thinking
This highly interactive, hands-on training program is designed to help professionals think more creatively, collaborate effectively, and innovate with purpose. It focuses on Design Thinking to solve complex challenges and uncover real, unmet needs.
Programme Overview
In today's fast-changing world, technology evolves rapidly, customer expectations rise constantly, and business challenges grow more complex. Many organizations still rely on traditional problem-solving, leading to solving the wrong problems or creating unwanted solutions. This often results in struggles with collaboration, creativity, and innovation.
This interactive, hands-on training program helps professionals think creatively, collaborate effectively, and innovate with purpose. It brings Design Thinking to life through real-world case studies, practical exercises, group discussions, and team-based challenges, moving beyond quick fixes to address real needs.
Learning Outcomes
• Identify and define the right problems instead of rushing into solutions
• Empathize with users to uncover real, unmet needs
• Generate creative and practical ideas using proven ideation techniques
• Build and test prototypes quickly with minimal resources
• Use feedback to improve solutions through continuous iteration
• Collaborate more effectively across teams and functions
Who Should Attend?
• Professionals across functions – HR, product, operations, marketing, service design
• Team leads and managers striving to boost innovation capability
• Anyone who wants to solve complex challenges better and faster
Duration
2 days (14 hours)
Course Outline
Day 1 (9:00 AM to 5:00 PM)
Module 1: Introduction to Design Thinking
- What is Design Thinking?
- Why it matters in problem-solving and innovation
- What is the main focus of design thinking
- Real-world examples and success stories
Module 2: The Design Thinking Process
- Empathise - Understand users and their needs - User research techniques (interviews, observations) & Creating empathy maps
- Define - Clearly frame the problem - Synthesising insights from
- What are the 5 Stages of Design Thinking
- Design Thinking 101
Module 3: Ideate Generation & creative solutions
- What is Ideation? (2025 Guide to Design Thinking)
- The Process of Ideation?
- Brainstorming and idea-generation techniques
- Selecting and prioritising ideas
Day 2 (9:00 AM to 5:00 PM)
Module 4: Prototype - Build quick solutions
- Step by Step building prototype
- Low fidelity vs High-fidelity prototypes
- Rapid experimentation
- How (or where) to build?
Module 5: Test - Validate and improve solutions
- What is a test method validation?
- What is the test validation process?
- Gathering user feedback
- Iterating based on insights
Module 6: Applying Design Thinking
- Hands-on exercises and real-world case studies
- Working in teams on design challenges
- Integrating design thinking into daily work
- Design Thinking is a non linear process
Your Trainer
Dr. Khor Wei Min
- PhD in Management & Supply Chain
- 35+ years manufacturing experience
- End-to-End Supply Chain Management expert
- HRD Corporation Certified Trainer
- Former Dean, School of Business
- Green Belt & Lean Management practitioner
- Member of Chartered Institute of Logistics and Transport
Dr. Khor Wei Min is a highly accomplished professional with a PhD in Management and Supply Chain and 35+ years of extensive manufacturing experience. He is an HRD Corporation Certified Trainer and a recognized expert in End-to-End Supply Chain Management.
His career spans diverse sectors including computer, semiconductor, medical devices, aerospace, and logistics, holding senior management roles in leading multinational corporations. He brings practical insights from his leadership in areas like procurement, production planning, inventory, and quality management.
As a former Dean and current subject matter expert, Dr. Khor’s training approach seamlessly integrates deep functional expertise with vital strategic management and soft skills. He empowers professionals through practical application, fostering leadership, organizational behavior, and continuous improvement.
Dr. Khor is a certified Green Belt & Lean Management practitioner (Shingijutsu Kaizen) and a Member of the Chartered Institute of Logistics and Transport. His sessions are designed to deliver actionable knowledge for comprehensive professional growth.
Pricing
Sign up by 4 July 2026
Sign up by 4 July 2026
Course fee includes 8% SST, refreshments, lunch, handouts & certificate.
Download Brochure4 August 2026