Management and Leadership

The Art of Impactful Communication and Presentation Skills with AI Enhancement

2 days · 14hHRD Corp Claimable

This programme combines essential communication and presentation skills with practical AI enhancement to help professionals work smarter and present better, empowering them to deliver high-impact presentations that drive understanding, action, and results.

Programme Overview

In today's digital workplace, effective communication is amplified by intelligent tools. This programme combines essential communication and presentation skills with practical AI enhancement to help professionals work smarter and present better. Participants learn how to use AI to structure clear messages, refine tone, generate ideas, and design visually engaging slides in less time. Beyond tools, the course builds confidence, presence, and delivery skills through hands-on practice and feedback. This training empowers you to deliver high-impact presentations that drive understanding, action, and results in a modern AI-enabled workplace.

Learning Outcomes

• The Communication Process & Audience

• Structure & Clarity of Message (with AI enhancement)

• Confidence & Presence

• Presentation Design & Visual Aids (with AI assistant)

• Delivery Techniques

• Feedback & Continuous Improvement

Who Should Attend?

• This course is designed for all levels of management and employees especially those involving with dealing with external parties eg Customers, Suppliers, Government bodies and others.

Course Outline

H2: Day 1 (9:00 AM to 5:00 PM)

Module 1: The Communication Process & Audience

Identifying audience needs, expectations, and level of understanding
Verbal vs. non-verbal communication
Active listening
Tailoring your message and tone
Understand the barriers to communication
Group Discussion - Challenges to Communicate & Presentation

Module 2: Structure & Clarity of Message (with AI enhancement)

Crafting clear, concise, and compelling messages (e.g., using the "What - So What - Now What" framework)
Using empathy to connect
Logical structure: opening, body, conclusion
Storytelling and narrative flow
Using AI for enhancement (eg Gemini, ChatGPT or Claude)
Group Discussion - To discuss how emotion can change the message and think of a topic or area for sharing.

Module 3: Confidence & Presence

Managing anxiety and stage fright
Body language, eye contact, posture
Vocal variety (tone, pitch, pace, pauses)
Addressing objections
Influencing without authority
Group Activities - To discuss the best practises in presentation

H2: Day 2 (9:00 AM to 5:00 PM)

Module 4: Presentation Design & Visual Aids (with AI assistant)

Designing effective slides (less text, more visuals)
Use of charts, images, and data visualisation
Using the principles of ethos, pathos, and logos
Avoiding common design mistakes
Preparing Slides via AI tools (eg Notebook LM, Gamma)
Group Activities - Individually to prepare the materials for sharing (5-8 slides)

Module 5: Delivery Techniques

Practicing with intention
Rehearsal methods (e.g., recording yourself)
Handling Q&A sessions effectively
Engagement & Interactivity - Asking questions to prompt discussion & Using storytelling, analogies, and humour
Group Activities - To have the presentation with recording (if possible)

Module 6: Feedback & Continuous Improvement

Giving and receiving constructive feedback
Self-assessment and peer reviews
Iterative improvement mindset
Virtual Presentation Skills (technology and tools eg Zoom, Teams, etc.)
Group Discussion - “Think out of Box" principles and to provide feedback for improvements.

Self - Reflection and Q&A