Human Resources Essentials for Non-HR Leaders
This one-day course equips managers and non-HR leaders with essential HR knowledge, practical tools, and confidence to ensure their HR decisions comply with employment laws. Learn to handle disciplinary issues, performance management, and employee engagement effectively.
Programme Overview
HR responsibilities are no longer confined to the HR department. Today, managers or non-HR Leaders play a critical role in managing people effectively while ensuring compliance with employment laws. But what happens when you make a decision without understanding the legal implications? This one-day course equips you with essential HR knowledge, practical tools, and confidence to handle disciplinary issues, performance management, and employee engagement. Through real-world case studies and interactive sessions, you'll learn how to protect your organisation, foster a positive work environment, and improve team performance. Gain the skills to make informed HR decisions that drive success.
Learning Outcomes
Understand HR's role in organisational success.
Apply employment law in everyday decisions.
Manage disciplinary and performance issues confidently.
Conduct effective appraisals and performance improvement plans.
Enhance employee engagement and uphold the psychological contract.
Know when to consult HR for complex matters.
Who Should Attend?
Managers overseeing HR-related tasks.
Non-HR professionals managing teams.
HR executives seeking foundational knowledge.
Managers launching HR functions in their organisations.
Professionals aiming to strengthen compliance and people management skills.
Course Outline
Day 1 (9:00 AM to 5:00 PM)
Module 1: Handling Disciplinary Issues (with real-situation Domestic Inquiry practice)
Disciplinary Issues related to Lateness, Harassment and Stealing
Managing Workplace Issues
Domestic Inquiry (DI)
Handling Poor Performers (During and After Probation Periods)
Counselling and Grievance Handling
Termination and Consequences
Union Staff
Treatment for Foreign Workers
Module 2: Terminating Employees
Citation and Non-application
Interpretation
General Provisions for the entitlement of employees to terminate or lay-off benefits
Termination
Lay-off
Amount of termination or lay-off benefits payment
Excluded classes of employees
Payment of termination or lay-off benefits
Module 3: Handling Poor Performance
Introduction to Performance Management
Understanding Employee Performances
The Performance Management Policy
Stages of Performance Management
Rewards and Development
Managing Underperformers
Performance Improvement Plans (PIP)
Introduction to PIP
PIP process
Module 4: Legal Requirement under Employment Act 1955
What is Malaysian employment law?
What law governs employees who don't fall under the Malaysian Employment Act?
What are the required statutory deductions from an employee's salary?
What is the legal position of probationers?
How should you deal with annual leave, etc?
Can employees be terminated purely by notice or payment in lieu of notice? Does the employer have to give a good reason for termination?
End of Training